FAQ
General FAQs – Cleaning Product Concentrates
What does “Concentrate” mean?
A concentrate is a high-strength product that must be diluted with water before use to make a ready-to-use cleaning solution.
Are these products ready to use?
No. All products sold
on this website are concentrates and need dilution with water as per recommended
ratios before use.
Why should I buy concentrate instead of ready-to-use products?
Concentrates are more economical, reduce packaging and transport costs, save storage space, and allow flexible dilution as per requirement.
How do I dilute the concentrates?
Each product has a recommended dilution ratio mentioned on the product page or label. Use clean or demineralized water for best results.
Who can use these concentrate products?
These products are suitable for:
- Hotels, hospitals, offices
- Housekeeping agencies
- Institutions & bulk users
- Our new product range providing combo packages is also designed to cater household requirements
Are these products safe to use?
Yes, when diluted and used as per instructions, the products are safe for intended applications.
Can these products be used for daily cleaning?
Yes. After proper dilution, they are suitable for regular and daily cleaning purposes.
Are these products suitable for commercial and institutional use?
Absolutely. These concentrates are specially designed for bulk, commercial, and institutional cleaning applications.
What is the shelf life of these concentrates?
Shelf life typically ranges from 12 to 24 months, depending on the product and storage conditions.
How should the concentrates be stored?
Store in a cool, dry place away from direct sunlight. Keep containers tightly closed.
Are these products eco-friendly?
Concentrated products reduce plastic usage, packaging waste, and transportation emissions, making them a more sustainable choice.
Do you provide technical support or formulation guidance?
Yes. For Technical guidance for dilution, application, and manufacturing support you can watch our YouTube video or Connect with us on Support@EffyKlean.com
Are bulk orders accepted?
Yes. We accept bulk and wholesale orders for manufacturers, distributors, and institutions.
Storage & Shelf-Life FAQs
What is the shelf life of these concentrates?
Shelf life is generally 12 to 24 months, depending on the product and storage conditions.
How should I store the concentrate?
Store in a cool, dry place away from direct sunlight. Keep the container tightly closed.
Can I store the diluted (ready-to-use) solution?
Yes. Diluted solutions can be stored, depending on the product. Use clean water and a clean container.
Can temperature affect the product?
Extreme heat or freezing temperatures may affect product appearance. Normal room temperature storage is recommended.
Does product quality change over time?
If stored properly, the concentrate remains effective throughout its shelf life.
Safety FAQs
Is it safe to touch the concentrate directly?
Avoid direct contact with undiluted concentrate. Always dilute before use.
What should I do if it contacts skin or eyes?
Rinse immediately with plenty of clean water. Seek medical advice if irritation persists.
Can I mix different cleaning products together?
No. Do not mix with other chemicals, acids, or cleaners.
Usage& Performance FAQs
Will diluted products clean as effectively as ready-made cleaners?
Yes. When diluted correctly, they perform equal to or better than ready-to-use products.
Can I add extra fragrance or colour?
No additional additives are recommended for consumer use unless specified.
Ordering & Support
Are these products suitable for home use?
Yes, they are designed for both household and light commercial use.
Do you provide usage instructions?
Yes. Clear dilution and usage instructions are provided on the product label and website.
Who should I contact for questions?
You can contact our customer support email "Support@EffyKlean.com" for any product-related guidance.
Water Quality / Water Specification – FAQ
What type of water should I use for dilution?
Use clean drinking water for diluting the concentrate.
Can I use tap water?
Yes, if your tap water is clear, clean, and safe for drinking, it is suitable.
Do I need RO or DM water?
RO or DM water is recommended for best results.
Why is water quality important?
Good quality water helps the product stay clear, effective, and stable for a longer time.
What happens if I use hard or dirty water?
Hard or dirty water may reduce cleaning performance or cause cloudiness over time.
Is there any technical water requirement?
For best results, use water with low salts (similar to drinking water quality below 50 TDS).
Can I store diluted product made with drinking water?
Yes. If clean drinking water is used, the diluted solution can be safely stored for the recommended period.
Proper Mixing – FAQ
How should I mix the concentrate with water?
Always add the concentrate slowly into water and stir gently until it mixes completely.
Should I add water into the concentrate?
No. For best results, add concentrate into water, not water into concentrate.
Do I need any special equipment for mixing?
No. Normal household tools like a clean bucket, bottle, or stirrer are sufficient.
How long should I mix the solution?
Mix for until the liquid looks uniform and clear/milky as applicable.
Can I shake the bottle after mixing?
Yes. After dilution, you can gently shake the bottle to ensure proper mixing.
Should I use hot or cold water?
Use normal room-temperature water. Do not use hot water.
When should colour or fragrance be added?
If applicable, add colour or fragrance only after dilution and mix well.
What happens if mixing is not done properly?
Improper mixing may reduce cleaning performance or cause uneven appearance.
Can I prepare large quantities at one time?
Yes. Make sure the container is clean and the solution is mixed thoroughly.